Oui Madam Bridal Win The BRIDEBOOK Gold Award?
If ever there needed to be a good excuse for us to top up the lipstick and open a bottle of fine stuff, it has to be now!
After what seemed like an eternity of waiting, we now have the final results back from BrideBook Wedding Supplier Awards – one of the leading UK wedding planning apps on the market – so Yayyy, you could say that warm and fuzzy is the mood of the day.
Other than feeling elated at this fantastic achievement, this has been a great customer feedback opportunity to catch up with past brides and Mothers-of-the-bride and groom to just hear their stories and to ask for personal recommendations.
Without BRIDEBOOK, we would never have been driven this intensely for so long. The whole process including waiting for the results has taken around 6 months of intense focus; with the final 3 months given over to some serious nail biting and angst.
But honestly… when you are totally passionate about what you do, it can be a little bit like wearing your heart on your sleeve; but then to diminish it to a simple score out of five.
None-the-less, we are humbly blown away to receive the ‘BRIDEBOOK Gold Excellence Award’, and also to hear that our brides are ‘over the moon and beyond happy with what we do – is THE ICING on the CAKE! So, continuing the theme of ‘wearing my heart on my sleeve’ and along with posting this in the shop window. Lets take a look at a few of the comments and feedback from our voters about our custom made wedding dresses and bespoke design service; and of course our unique customer care aspects.
BRIDEBOOK Feedback and multiple 5* scores
-
-
-
Found the dress and can’t wait for fittings!A personal, warm service and a stunning boutique. beautiful dresses and Cynthia has a great eye for what will make you look magical – EmilyCustomer service going the extra mile!I needed a dress for a wedding last minute and Oui Madam really went out of their way to help me select the perfect dress and we’re extremely helpful and patient! Really appreciate how much they care about their customers! Makes all the difference! Thank you! – RuthAwesome gifted and talented teamTh[ese] women know how to make your light shine bright on that special day.Superb customer service and wedding dress design – JackieI found a dress that I liked….but it needed a few tweaks because I am quite small and a little busty. I went to see Oui Madam and met Cynthia and her assistant. Because of the amount of alterations needed to make it fit, it really wasn’t cheap in the end. But the results were jaw dropping. The final dress was way better than the first one as Cynthia restyled it to suit my body shape. Thank you so much Cynthia, you are a star and I cant wait to wear it.The best day of my life!Cynthia altered my dress to perfection! I looked and felt amazing on my wedding day and received so many compliments. Her skills are second to none and I wouldn’t hesitate to recommend Oui Madam for any of your wedding dress needs. I promise you won’t be disappointed.When you’re wearing love not just feeling itCynthia’s love, professionalism, skill, understanding and creative genius just made this dress, my dress the ultimate dress for my big day. Cynthia developed the dress with me as we got closer and she was able to take risks that inspired me and thrilled me. I fell in love with the dress and I still well up looking at it now. She was kind, brilliant, funny and so skilled. She must win for Oui Madam – Rach
-
-
So what does this mean for us as a business?
- Going forward, Its really inspiring to know that brides have both appreciated shopping with us and, most importantly, they have had a good enough experience to want to share that with others. Waiting on the results was nerve racking and I don’t suppose I really expected us to win anything as we are such a tiny brand compared to others more established through time
- To continue to build on our strengths and ethos of putting our customers first.
- To continue to strive for excellence.
- To resist being swayed by mass market practices…Small is good!
- To forge stronger links with smaller suppliers of unique products that compliment the wide range of brides who shop with us and strengthens our uniqueness as a brand.
- To blow our trumpet a little more often and spread the news!
-
- If you perhaps thinking about having your gown designed for you, I would be so thrilled to walk you through the process. Please click this link I will get back to you within 48 hours
